Our services span from selected service offerings to support for the full life cycle of a title and loan administration.

Capabilities:

• Paper title receipt/scan/validation/OCR input/storage/remote image hosting and retrieval/release
  
  
• Paper title receipt/scan/validation/OCR input/remote image hosting and retrieval and return to client for storage
  
  
• e-Title receipt/validation/storage/release
  
  
• Exception processing –
  
• Delinquent title follow up activities –
• Automated letters to parties responsible for lien recordation
• Outbound calling to parties responsible for lien recordation
• DMV title status inquiry
  
  
• Unrecognized titles received
• VIN error review
• Review of discrepancies between title and loan data
• Re-direct of miscellaneous correspondence
• Re-direct of checks and other sensitive documents
  
  
• Title maintenance services –
• Application for duplicate or missing titles
• Title corrections
• State-to-state processing
• Lien recordation
• Application for title and lien recordation
• Application for repossession title or salvage title
• Lease-to-loan ownership transfer processing
• Refinance processing
  
  
• Consumer correspondence –
• Lien release letters
• No interest letters
• Delinquent title follow up letters
• Paid in full thank you letters